First of all I want to
apologize to my dear readers for this long hiatus, I know it’s been almost one
month since my last blog post.
Time passed by
quickly, and I’m sorry for not giving you a heads up but believe me it wasn’t
planned. My absence was due to many unforetold reasons, starting with losing my
internet, work over load and ending up with midterm exams…
Nevertheless it wasn't all bad, I did get a new phone and laptop and I will be writing about
everything in follow up posts.
I used to think that
people sometimes use work and university as an excuse, but now that I’m living
it, I’m barely having time to eat, see my friends or even my family. When you
wake up at 7:15 AM and don’t get back home before 10:00 PM, the notions of
daytime and night time seem vague and tangled.
When you add exams to
the equation of two jobs you get little free time, writing was a great outlet
for relieving stress and relaxing and I unwillingly had to take a break, partly
because of the lack of time but mostly because I was out of internet.
In short, I had a
cable connection which offered me unlimited internet but with very low speed
256 kb/s. Yes believe me it still exists, the package offered was referred to
as “turtle” which sums it about right.
So I decided to switch
ISP after 3 years, my choice like many was “Sodetel” a DSL provider and
supposedly the best in Lebanon. Therefore, I applied for their internet on
October 2nd, to get the 4MB speed package, which includes unlimited
night traffic.
The sales department
assured me it was a 4 to 6 week deal, so one might naturally consider it to be
finished around the second week of November. But boy was I wrong; we’re at the
end of November and still no sign of progress. I canceled my cable subscription
which ended on the 13th of November because I’m not going to pay for
2 ISP.
I thought I could live without internet for a few days,
the days turned into weeks and nobody even called me to apologize or explain
the situation. It all reached boiling point when they jumpered a wrong phone
line and I ended up without even a phone line. As if not having internet
connection wasn’t bad enough let’s cut the phone line too.
Till now, I have no
valid explanation or after sale follow up. The funny part which was that this
mistake, wrongly connecting the phone lines, has never happened before. I’m the
first one to face such a problem, for some it may be a jinx but for me I take
it as being one of the 1% of people to face unique situations.
Finally, the Sodetel
“summer offer” has become a “winter disappointment”. Hopefully by next week
everything will be back on track and I’ll be posting several posts to
compensate the missing ones during my absence.
0 comments:
Post a Comment